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Frequently Asked Questions

Shipping

We offer most USPS shipping methods. But each vendor has the opportunity to limit and add other services.

Yes. But each vendor has the ability to limit shipping by product.

For non-custom items you should expect 1-2 days for processing in addition to the actual in-transit time. Please be aware that our vendors are based all over the country. So, shipping times will be dependent upon the vendor’s location as well as your own.

Payment

Payments at checkout is handled through PayPal. You do not have to have a PayPal account however. You can use most all credit and debit cards.

Yes! Our shopping cart is SSL (Secure Sockets Layer) protected, establishing a secure encrypted link between our website and your computer, keeping payment and credit card information that you enter, safe and private.

Orders / Shipping

If you change your mind after placing and paying an order please contact us and the product’s vendor as soon as possible so that we can cancel it. Note: If you placed an order for a customized product and the vendor has already made it, you will not be able to cancel the order.

No. You can check out without an account. However, if you create an account it makes it easier the next time you return to buy books and it gives you a record of all purchased products.

When your order is dispatched you will receive an e-mail with the order-tracking code.

If you change your mind, most products can be returned for a refund minus the cost of the shipping – provided the products are un-opened and in the same condition as when you received them.

Vendors

For all vendor-related questions, please see our Vendors page.

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